Homeless Nation Manual

Click on the following links for easy, step-by-step guides concerning some of the most common issues on Homeless Nation. Short "How To" Videos are also available for viewing.

Is your question not answered here? Leave a comment in the thread below and we'll get back to you soon.



SQUEE on 2008.04.23

The new site wont let me upload a new pic of myself can you help me with this one


Chris Aung-Thwin on 2008.04.25

are you sure that the pic you're trying to upload is less than 200KB (pretty small)? most digital cameras these days take pics around 1 MB (1000 KB). you might need to edit the pic and make it lower quality or use a different one all together... the website has also been a little slow for the past week or so and that might have something to do with it...

write back if you still have trouble.

Loopy on 2008.05.02

also having picture problems. My pic is only 23 KB and i can't upload that one, or any other small ones that i have. I have been trying for a while now with no luck. any other advice?

Chris Aung-Thwin on 2008.05.02

hmmmmm... not sure what the problem is then... is it a jpeg?

Loopy on 2008.05.02

sure is. also, it won't change my current location...

Chris Aung-Thwin on 2008.05.06

I think the problem is with stored information in your internet browser. Delete your old pic (if you have one), clear your browser history, and then upload your new pic. This should work.

If, however, this isn't clear, I'll be uploading a "How to Change Your Profile Picture" section under the Help menu later today.

bricks_n_bones on 2008.05.12

hi Chris!
ther's a problem with changing the passwords for people who already have an account. 'leila' needs a new password.

josbougau on 2008.05.26

je voudrais savoir comment avoir un mail

Wayne on 2008.06.10

I am needing to get connect to a new e-mail address. I need it ASAP. Please send my new address and pass word to the Victoria outreach work-rose thank you

Barb_Northwood on 2008.06.24

Hello. I have just joined the site yesterday - but I can't seem to figure out yet if there is a place for photograph albums. I have photographs from Mile 0 on June 19th - the beginning of the Walk4Justice with Rose Henry that I would like to share. Also, could you please tell me if there is a way to put photographs into the blogs? Thanks.

lilcndgirl on 2008.07.23

New here & looking for anyone who personaly knew Mary Anne Ford.
She was my best friend back in the late 80's until she moved to Victoria. I've read the articles & they seem to relate to her.
I have a picture of her & just need to know if this MAry Anne is the same.
Thanks in advance
& Lets take back the night!!!

rose on 2008.08.14

I am having trouble getting access to my e-mail account. Here is what the page is saying;

"Error report written to server log. [2008-08-14 14:06:24]"

womyn united will never be defeated when acting in solidarity

Chris Aung-Thwin on 2008.08.14

e-mail should be working properly now.

rose on 2008.08.20

Hey Chris

Spits has just sent me a message saying that he can't access his private e-mails. Can you have the right person check out his e-mail access from your end? Thanks...Here is exactly what he sent "i do however have a problem though and that is that i can't access any of my private messages on this site,could you please help me to be able to retrieve my private messages,i am following the directions but i can't seem to read messages..having said that,i don't know how you can get back to me on how to maybe solve this problem!!!

Chris Aung-Thwin on 2008.08.20


is it a problem with private messages or e-mail?

(private messages being sent to your profile versus e-mail being sent to the squirrel mail inbox account)

i checked out Spits' profile and private messages should be coming through. Spits also has an e-mail account - is there a problem with the password?

are you getting any error messages? any info would be a big help...

shrub on 2008.08.24

Why won't the system let me access the 'missing' page?

Just tells me I'm Not Authorized - which is weird.


Chris Aung-Thwin on 2008.08.25

Hey shrub, the page should work now. Sorry about that.

searching4sando... on 2008.10.07

how do i delete my account??? need answers ASAP.. please help..

RONZIG on 2008.10.19

I made a mistake on my first signature and now there are a bunch of them on my page with the wrong information. Is there a way to delete them or edit them after they have been posted?

visit my website about poverty, homelessness and addiction at...
or my art portfolio site at...

Chris Aung-Thwin on 2008.10.20

Send me a private message if you'd like to delete your account.

Chris Aung-Thwin on 2008.10.20

You can change your "signature" by going to your profile page and clicking on "Edit".

rose on 2008.10.21

Having trouble up loading a video. Can you send me the correct info on the pixel size etc...

Take the risk

F. Bergio on 2008.11.15

i cant watch some videos. EVERYONE on quicktime version with this player I have all i need to make this work. EXAMPLE: Roach on CBC video. Témoignage Chimique .

but all other video with the other player (*bliptv i think) work properly, can you fix it?

1120 water street on 2008.11.26

Why is my video not uploading?

Chris Aung-Thwin on 2008.11.27

some of our older videos aren't working properly - we're not sure why but we are working on it. thanks for the message.

ILOVEMYMANSION on 2008.12.09

how do i deactivate my account

Chris Aung-Thwin on 2008.12.09

send me a private message and i will delete your account.

sorcella on 2008.12.11

Chris? I are you the manager for any questions here?
I just change my profile pic and its ok but when i post a message or a comment or if im online my older pic appears. How do i change this please. Tank you and keep on you good work. sonia

Chris Aung-Thwin on 2008.12.11

Hi Sonia - we'll try and fix that as soon as possible.

mokorinka on 2008.12.13

The truth say firstly baby's mouth, then - the old man, the author - you are in a category? gift baskets for christmas

skeletonwoman on 2008.12.16

I can't seem to locate the tracking function. Help!

skeletonwoman on 2008.12.17

One of my early blogs seems to be missing. Was it or any other of my earliest blogs deleted by admin. for any reason?

Chris Aung-Thwin on 2008.12.18

I don't think anything of yours has ever been deleted. I've sent you a private message with more information.

phoenician_ice on 2008.12.18

hey!....this is ssoooooooooooooooooooo awesome!!!

new start on 2008.12.25

I try to get a picture that doesn't cut off my head but no matter how many times i delete and try to put in a different pic it looks like it just keeps uploading the first pic.

skeletonwoman on 2008.12.29

Hey Admin. Attention Please! I just got the brainstorm that we it would be awesome to run an "amber alert" across the screen for missing persons; it would work sooooo much better than what we've got going now. Pretty please, thank you!!! It would be ever soooo great to save lives! Also, I'd like to see a similar alert warning about when tainted street drugs appear on the scene. Thanks again!

And happy New Year! Everyone! SK

lilly on 2009.01.25

how did you remove someone from the missing person list?

RONZIG on 2009.01.25

I have 2 new videos that are too large to upload. I have them hosted on another site and would like to put them up here. Is there a way to do it by embed code? If not you should look into adding that feature to the site.

visit my website about poverty, homelessness and addiction at...
or my art portfolio site at...

Chris Aung-Thwin on 2009.01.26

I've sent you a private message.

Synth on 2009.01.27

the buddies section on my profile..
is M.I.A
i dont know how that happened..

Chris Aung-Thwin on 2009.01.27

are you using a different computer or a different web browser (like an old version of internet explorer or safari)?

Pianoman on 2009.01.27

Great team ! Thank you and keep on going the right way.

8-) best wich for hope faith and courage !

skeletonwoman on 2009.02.21

Once again, I'm unable to locate the tracking function.

robert james taylor on 2009.03.09

The "captcha" does not seem to work.

I tried about 15 variations.


I tried to submit new text AND a new picture

Chris Aung-Thwin on 2009.03.09

were you trying to modify your profile?

MKG on 2009.08.07

Hello All

Just found this site. Trying to figure out how it all works.


fishfilmmaker on 2009.08.20

having some difficulty posted .mov qtimes to the site

Chris Aung-Thwin on 2009.08.20

Hmmmmm... .mov should post easily.... how big are the files? That might be the problem. Try to keep file sizes small - videos no more than 10 min in length, otherwise you'll need to put them through compressor.

Sometimes uploading a file can take a while - we host on blip.tv and it can take a while for them to sho up. Give it another try and if you're stil having problems send me a private message.

Half Dollar Mama on 2009.11.28

How do I get a comment to appear on latest content without it having either the title commented in "ABOUT HOMELESS NATION" or "commented on (title of whatever the last person was saying whose page I then went to thinking that was how to do that)?

Chris Aung-Thwin on 2009.11.30

Hi Half Dollar Mama -

If you want to write something that is not "on" someone else's post, you can write a blog. Go to the right side of the screen and under "Contribute", click on: "Write on your blog". There you can write something that is not in direct response to another post. Hope that helps!

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